Frequently (FAQ)


Asked Questions
at BARNEY CHENG COUTURE
We  understand that everyone has their own needs so if you cannot find answers to questions you may have, please feel free to contact our team directly.  
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  1. ?

    How long does it take to create a dress?
    On average, producing a dress can take between 4-6 months depending on the selected design. Many hours of labour intensive handy-work goes into the production of each bespoke dress.
  2. ?

    I want one! How do I get started?
    Book a consultation with us by filling out the form under the "Contact" section of our website. First consultation is free of charge, however a consultation fee of $3,800HKD will be charged if no order is placed upon the 2nd consultation.
  3. ?

    Payment
    A deposit of 50% of the cost of the dress is required once design is confirmed, and the remaining 50% to be paid upon delivery.
  4. ?

    I don't live in Hong Kong, how do I order?
    Our design studio is based in Hong Kong, however an online phone/video consultation can be arranged for the first consultation.
  5. ?

    Booking an Appointment
    We will do our best to accommodate your preferred time and date, do allow for at least a week for us to arrange an appointment for your consultation.
  6. ?

    Do you Deliver?
    Yes, delivery is an option and fees will vary depending on location. We do recommend you to come in for a final fitting and collection.
  7. ?

    Repair my Barney Cheng Dress
    Depending on the scale of damage, we can assist you with repairs on your Barney Cheng dress and will quote on a case-by-case basis.
  8. ?

    Do you do rentals?
    Unfortunately this is not a service we provide.
Still have questions?
Leave a message or call us at +852 2530 2829
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